What is special about our culture? As we see it, several things:
uality clients. We believe it is significant that a firm of our size has such a high-quality client list. We have worked for dozens of blue-chip corporations, trade associations and government agencies, with extremely demanding standards. Consider: American Association for the Advancement of Science . . . Bechtel, Inc. . . . The Business Roundtable . . . Mellon Financial Corporation . . . NASA . . . National Science Foundation . . . Rensselaer Polytechnic Institute . . . U.S. Department of Energy, Office of Energy Efficiency and Renewable Energy. They expect the best.
Long-term client relationships. Our goal isn’t simply creative products or stacks of clippings. It’s to deliver the results that the client needs. For that reason, we have enjoyed long-term relationships with many of our clients. We are proud that we have been serving a number of clients for over a decade – and a few since our very first year of operation – despite all the changes in management, personnel and strategy that have taken place. To us, that’s the ultimate measure of our performance.
Experienced, stable staff. In staffing, we look for genuine expertise in the issues and industries we serve . . . plus a flair for creative, effective communications . . . plus a strong sense of teamplay and determination to deliver results. Our environment of dedication, mutual support and commitment to excellence has led to unusually long-term relationships with our key staff – most have worked with us for over a decade. We benefit from their experience, the culture of close teamwork and the stability of a very low turnover – and so do our clients.
User-friendliness. Most of us spent much of our careers on the “client side.” We understand the clients’ need for a clear understanding of work and billing practices . . . for “thinking around the next corner” . . . for thorough responsiveness to calls and requests . . . for meeting all deadlines . . . and for tangible results. We work to be flexible in all our project work and administrative procedures – to adapt to the clients’ needs, not force them to adapt to ours.
We work to combine the broad capabilities of a major public relations firm with the responsive service and user-friendliness of a boutique agency.
